SnipIt – Privacy Policy

Effective Date: 08/09/2025
Contact: info@edusoft.co.nz

Edusoft Limited (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the SnipIt – Snipping Tool app (“App”).

1. Information We Collect

We may collect the following types of information when you use the App:

• Personal Information (Optional): If you contact us via email or support, we may collect your name, email address, and any details you provide.
• Usage Data: Information about how you interact with the App (e.g., features used, session duration, crash logs).
• In-App Purchases: Purchase history is processed by the App Store provider (Google Play / Apple App Store) but may be accessible to us for record-keeping.
• Text Input: The App processes text you provide to generate AI outputs. This text may be temporarily stored for processing but is not used to personally identify you.

2. How We Use Your Information

We use collected information to:

• Provide and improve the App’s functionality.
• Process in-app purchases.
• Respond to support requests.
• Monitor performance and fix technical issues.
• Ensure compliance with legal and security requirements.

3. Sharing of Information

We do not sell or rent your personal data. We may share information only in the following cases:

• With service providers (e.g., cloud hosting, analytics tools) who assist us in operating the App.
• If required by law or legal process.
• To protect the rights, safety, and property of Edusoft Limited, our users, or others.

4. Data Security

We use reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Children’s Privacy

The App is not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have done so, we will delete it promptly.

6. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal information.
• Request a copy of the information we hold about you.
• Withdraw consent for data processing where applicable.

To exercise these rights, contact us at info@edusoft.co.nz.

7. Third-Party Services

The App may use third-party services (e.g., app store billing, analytics, AI providers). These services have their own privacy policies, and we encourage you to review them.

8. Retention of Data

We retain your information only as long as necessary to provide the App and comply with legal obligations. Text inputs are generally processed in real time and not stored permanently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the App or on our website. Continued use of the App after changes means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please email us at:
info@edusoft.co.nz